Faster recovery. Smarter guests. Five AI agents on every slowdown.
MIA learns your patterns, spots a slowdown the moment it starts, decides which guests to bring back, and drafts the perfect outreach — then waits for your one-tap approval before anything reaches a customer.
Test mode by default. No customer is ever messaged without your tap.
MIA noticed
Lunch is running 28% below your normal pace.
“Hi Sarah — your usual lunch combo, 15% off if you stop by before 3pm. Code LUNCH-15. Reply STOP to opt out.”
up to35%
lift in covers when MIA acts inside the first hour of a slowdown
30%
of lapsed regulars come back with the right item + a short window
<60s
from MIA's draft to your one-tap approval — no campaign builder, no spreadsheets
Five agents, one campaign
Every slowdown gets a full team — not a template blast.
MIA's pipeline mirrors a specialist panel: detect the dip, pick the audience, choose the offer, write the copy, and run policy checks — before you ever see a draft.
Built on the Innowi platform · trusted by 300+ restaurants · 30,000,000+ customers served
An AI that knows your restaurant — and earns its keep.
MIA is not another dashboard. It watches your real business in real time, decides when and who to act on, and waits for your nod. Built on the same Innowi intelligence powering live ordering, loyalty, and operations.
Spots slowdowns instantly
Compares today against your normal pace minute by minute. The moment business dips, MIA decides to act.
Knows who to bring back
VIP regulars, occasional visitors, lapsed favorites — MIA picks the right guests using real RFM intelligence on your data.
Writes in your voice
Per-customer copy for VIP guests and tasteful variants for the rest. Never templated, never generic.
Drives same-day orders
Each campaign carries a time-limited coupon and an order link. Outcome-led, not vague brand promotion.
Always asks first
One-tap approval before anything reaches a customer. Test mode is on by default. You stay in control.
Shows the revenue earned
Per-restaurant attribution: coupon redemptions first, then time-window. See exactly what each campaign brought back.
MIA doesn’t start from a cold list. It’s wired into your whole restaurant.
Every order, guest, and visit Innowi’s systems capture becomes live signal MIA acts on — so the moment something slows down, it already knows who to bring back and why.
Marketing Intelligence Agent
MIA — the marketing brain of the platform
The autonomous layer that turns Innowi’s operational data into recovered revenue — with your one-tap approval before anything reaches a guest.
Fed by the systems you already run
The MIA difference
See how autonomous restaurant intelligence compares to manual marketing when the lunch rush never shows up.
Sent → Clicked → Ordered. We close the loop.
MIA tags every link with a per-customer signed token, captures the click, then watches your POS for redemptions inside the coupon window. The dashboard shows you the full funnel for every campaign — not made-up attribution, real coupon hits in your own database.
- SMS sentTelnyx delivers, we record the receipt.
- Email openedBrevo webhook → MIA records the open.
- Link clickedHMAC-signed redirect → we know who, when, where.
- Order placedCoupon code matched in your POS within the validity window.
- Revenue attributedPer-customer subtotal rolled up to campaign ROI.
Sample data · Real campaigns show the same shape, attributed to your POS
Safety rails your customers (and your lawyer) will appreciate.
MIA enforces every gate before a single message leaves the building. Your owner toggle is the final word; everything below it is automatic.
TCPA — STOP / HELP
Every SMS auto-appends opt-out instructions. Inbound STOP texts are captured by webhook and instantly blocked from future sends.
CAN-SPAM email
One-click unsubscribe link signed per recipient. Your physical mailing address rendered in every footer. Brevo unsubscribe webhook syncs back to MIA.
Quiet hours · 9am – 9pm
Restaurant-local time. Triggers that fire outside the window automatically defer to the next morning. No 11pm spam.
Per-customer consent re-check
Even if approved hours ago, every send is re-validated against the latest opt-in / opt-out state at the moment of dispatch.
Full audit trail
Every decision, message body, recipient, consent state, and approval action is persisted for 4 years. Litigation-defensible from day one.
Password gate on dispatch
The owner re-enters their password before any live dispatch. The send toggle is OFF by default; flipping it requires admin role.
Frequency caps
Per-customer rolling 7-day caps (3 SMS / 2 email by default, owner-tunable). Per-restaurant audience cap. Cooldown between similar campaigns.
Kill switches
Per-restaurant and global. The owner's toggle in Settings is the day-to-day switch; admin can yank everything in <30 seconds if anything goes wrong.
Real restaurants. Real results.
Operators across the Innowi platform are already growing with smarter tools. MIA makes outcomes like these autonomous — and attributed.
“Online ordering paid for itself fast — we saw a 15% sales boost in the first two months, with the kitchen never missing a beat.”
“The marketing tools brought a 10% lift in web traffic. Reaching our regulars at the right moment is what keeps tables full.”
“The self-serve kiosk cut our order mistakes and kept the line moving — guests order exactly what they want, every time.”
Pricing built around your restaurant.
MIA plugs into the Innowi platform you may already run — so pricing is tailored to your setup, not a one-size-fits-all plan. Tell us what you run and we’ll put together a quote, no obligation.
- Autonomous campaigns — detect, draft, and recover, hands-free
- Per-restaurant revenue attribution on real coupon redemptions
- TCPA & CAN-SPAM compliance, quiet hours, and kill switches built in
- Works with the Innowi POS, ordering, and loyalty you already run
- One-tap owner approval before anything reaches a guest
Quiet hours don’t stay quiet for long.
Sign in, review MIA’s first draft, and approve your first campaign in under a minute.